Privacy Policy

Over 18s Only

We do not and will not knowingly collect information from any person under the age of 18. If you are under the age of 18, you must not use this Website or submit any personal data. Due to the nature of some of our products, you must be over 18 to use and shop on our website.

The Personal Data We Collect About You

When you make purchases from Cosmokiss we may collect the following personal data about you:

  • your name, age and sex;
  • your billing and delivery postal addresses, phone, and e-mail details;
  • where you have registered with us, your user name and password;
  • where you place an order with us, your payment card details;
  • your communication and shopping preferences;
  • your browsing and online shopping activities; and
  • your date of birth.

We do not sell or pass any of your data to any third parties for marketing purposes.

The following information may be collected, but will be anonymised and will not contain any information from which you can be identified:

  • Technical information, including the Internet protocol (IP) address of your computer, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • Information about your visit, including the full Uniform Resource Locators (URL) click stream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-over’s), and methods used to browse away from the page and any phone number used to call our customer service number.

How We May Store and Use Your Information

Cosmokiss (and third party data processors/services acting on our behalf) may collect, store and process your personal data:

  • To make this Website available to you and to provide you with content which is tailored to your individual tastes;
  • To maintain any registered account that you hold with us
  • With your agreement, to contact you by e-mail about promotional offers and products and services which we think may interest you and for customer satisfaction and market research purposes;
  • To provide our goods and services to you and for associate purposes, including verifying your identity;
  • For research, analysis, testing, monitoring, risk management and administrative purposes;
  • For any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).

We also process your payment card details in order to complete any purchase that you make through this Website and, in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you.

In addition, we may collect anonymous details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymous details that we collect for these purposes.

Security

We use all in one WP security and Firewall to encode personal data that you send to us when placing an order through the Website. Please note that whilst we take appropriate technical and organizational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security.

Your Rights

You have the following rights:

  • the right to ask what personal data that we hold about you at any time, subject to a fee specified by law (currently £10);
  • the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and
  • The right to opt out of any marketing communications that we may send you.

Changes to this policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy and how they affect you.